Terms of service

1. Acceptance of Terms

By accessing the Vision reach Global Consultancy (VRGC) website, booking a course, or participating in training programs, you agree to these Terms and Conditions. If you do not agree with any part, please refrain from using our services.

2. Fees, Payment, and Discounts

  • Training fees cover tuition, course materials, refreshments, and lunch unless stated otherwise. Accommodation is not included, though preferential rates may be available via VRGC partners. Delegates are responsible for booking hotels at least three (3) weeks in advance.
  • Payments must be made at least one (1) week before the course start date via direct payment, invoicing, bank transfer, or approved electronic methods. Cheques should be payable to Vision Reach Global Consultancy Limited, with proof of payment sent to training@visionreachglobal.org.
  • VRGC reserves the right to revise fees, course content, trainers, dates, or delivery formats. Such changes do not entitle delegates to refunds.
  • A minimum 5% discount applies for three or more participants from the same organization registering for the same course.

3. Cancellation, Substitution, and Refunds

  • Delegate Cancellation: Written notice at least three (3) weeks before the course start date is required. Approved cancellations incur a USD 250 processing fee. Later cancellations are non-refundable.
  • Substitution: Delegate substitutions are allowed without additional cost if notified before the cancellation deadline.
  • VRGC Cancellation: Courses may be postponed, modified, or canceled due to unforeseen circumstances, including force majeure. Delegates may transfer to an alternative date or receive a full refund. VRGC is not liable for travel or accommodation costs.
  • Refund Policy: All bookings are non-refundable. Full payment is required regardless of attendance, partial participation, or personal/professional changes.

4. Intellectual Property

  • All course materials are VRGC’s intellectual property.
  • Delegates receive a non-exclusive, non-transferable license to use materials for personal learning only.
  • Copying, reproducing, distributing, or displaying materials without prior written consent is prohibited.

5. Special Requirements and Accessibility

  • VRGC will make reasonable efforts to accommodate dietary needs, accessibility requests, or other adjustments. Requests must be submitted at least seven (7) days before the course.
  • VRGC provides an inclusive, equal-opportunity training environment.

6. Health, Safety, and Behavior

  • Delegates must comply with all venue health and safety regulations during in-person training.
  • VRGC reserves the right to remove participants for inappropriate or disruptive behavior, without refund.

7. Trainers and Technology

  • VRGC may assign or substitute trainers at its discretion. All trainers are qualified and approved, but opinions expressed are personal and may not reflect VRGC views.
  • VRGC does not guarantee uninterrupted online access. Technical issues or interruptions may occur, and VRGC is not liable.

8. Joining Instructions and Personal Data

  • Delegates will receive course outlines, venue details, and joining instructions via email before the start date.
  • Personal data collected during registration will be processed per GDPR. Delegate details (e.g., name, job title, organization) may be shared with trainers to enhance the training experience.

9. Certificates of Completion

Delegates who attend and successfully complete all program requirements, including assessments or CPD hours, will receive a certificate of completion/attendance.

10. Liability, Force Majeure, and Contact

  • VRGC is not responsible for actions taken based on course materials or content; professional advice should be sought for specific situations.
  • VRGC may reschedule, relocate, or modify courses due to circumstances beyond its control (e.g., natural disasters, government restrictions). Delegates will be notified promptly, with alternative arrangements provided.
  • Contact Information: